Getting Support

There are a variety of support options available for people who need help installing SecureDrop, or are looking for help with their existing SecureDrop instance.

Community Based Support

The SecureDrop forum is a great place to discuss SecureDrop and to get help from others. It is based on Discourse and creating an account is simple and easy.

Additionally, the SecureDrop Gitter channel is a great place to discuss SecureDrop in real-time chat. This is mostly a development focused channel, but occasionally support questions do come up.

Warning

Remember that both the SecureDrop forum and the Gitter channel are public. Do not post any sensitive information through public channels.

Priority Support and Training

Freedom of the Press Foundation provides paid priority support and SecureDrop training to organizations. Visit the Priority Support and Training pages on the SecureDrop website for more information.